Booking

Booking & Payment

Once you have made contact with us we will send you the booking form, together with a copy of the terms and conditions, to completed and e mailed back. All bookings made more than 7 days before the departure date will require a 40% deposit. Once a booking form has been completed with all the relevant information and Terms & Conditions are fully understood, payment may be made. All tours booked within 7 days of a departure will require full payment to confirm the booking. All payments can be made via EFT to the Painted Dog Group FNB account.

TERMS AND CONDITIONS

Cancellation

Painted Dog Group hereafter referred to as “the company”, reserves the right to cancel, suspend, alter or withdraw the booking in the event of force majeure. In such a case the client will be refunded monies received by the company, less any deductions for reasonable expenses incurred by the company. Should the client cancel their booking more than 7 days before a departure, the deposit will be refunded minus any deductions for reasonable expenses incurred by the company e.g. accommodation bookings. All bookings cancelled within 7 days of the departure will not be eligible for a refund by the company.

Exclusions of Liability

While every precaution is taken to reserve the safety of the client, the company does not hold itself responsible for any accident, injury, death, illness, theft, loss of or damage to any property or delays from any cause whatsoever sustained or suffered by any person, occurring anytime during the tour. The client hereby indemnifies and holds blameless the company, its members ,helpers and agents from any claims of whatsoever nature.

Jurisdiction & Laws

All contracts entered, by the client, with the company, shall be interpreted according to the laws of the republic of South Africa.

Insurance

It is mandatory for all clients to have travel as well as health insurance. Personal insurance should cover any accidents, medical expenses, baggage loss and loss of deposit through cancellation or force majeure. Please note: There is no free health service in South Africa.

Alterations

Painted Dog Group reserves the right to alter the route, the transportation or the accommodation with or without prior notice, should it be deemed necessary.

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